Being knowledgeable about the flooring, knowing what to expect, and being prepared will help the installation process go quickly and smoothly. We help you every step of the way after you’ve selected your new floor: professional on-site measurement, removal of old flooring, and skilled installation that includes moving your furniture and replacing trim. We do it all expertly, so your floor will look amazing and give lasting satisfaction.

Landmark Walnut 1013 Lincoln
Installing Hardwood Floor – Before & After

Hardwood Floors in Chelsea Park II
Installing Hardwood Floors at Chelsea Park

Before Installation Day of Hardwood

  • Furniture is the first step. All furniture and other objects need to be removed from the installation areas. Our installers can remove your furniture, but there may be an additional charge. If we do remove your furniture, you will need to empty any contents of the furniture or closets. We also do not disconnect or reconnect electronics such as TVs, computers, etc.
  • The area of installation must be climate controlled (heated or air conditioned). Indoor humidity needs to stay between 45-65%.
  • Take into consideration how your old floor covering will be taken up and disposed of. This can be time consuming and we recommend checking with us about the cost and the method of disposal. If you prefer to remove your current flooring, please do this at least one day prior to arrival of your hardwood product to allow time for cleanup and floor preparation. If removing old carpet, please pull the staples out of the floor from the original pad.
  • Have a plan for your doors. It is very possible that the interior doors (bedroom, closet, basement) the hardwood is installed under may not swing freely because of the new hardwood’s thickness. Some installers will remove the doors to install the hardwood and then, if possible, rehang them after the installation is complete. If the doors do not clear the new hardwood after the installation, you may need to arrange for a qualified carpenter to cut down the doors. Please discuss this with your salesperson.
  • What to do concerning your trim. Any shoe molding and quarter round needs to be removed for hardwood installation. Your installer can do this but at an additional charge and they will not be responsible for damage or breakage due to dry or brittle wood. Paint on walls, baseboards and woodwork may also need touch-ups after installation is complete. If this is happens, it is your responsibility.
  • What to do concerning subflooring. Either existing subflooring may need to be prepared to welcome the hardwood or new subflooring may be needed. We recommend discussing this with us and having qualified professionals do the subflooring work if necessary, as it is important that the subfloor be as clean and level as possible.
  • Make sure your clean-up plan is clearly discussed with installers. New hardwood installation will produce waste. These materials are usually collected by your installer and left at your trash site. Check with your retailer before the day of installation so you’re clear about the clean-up, if there are added costs to do so, and ask about the plan for any extra materials to be left for you to be used for future repairs if necessary.

Read more

Install Over Concrete:

Engineered wood flooring stands up to moisture and resists humidity, therefore, it can be installed over a concrete subfloor. Compared to solid hardwood, this type of flooring can be glued or can float over a concrete slab.

Less Sensitive to Moisture:

Unlike solid hardwood, manufacturers create these floors by layers. In many engineered hardwoods, the top layer is a wood veneer, while the core is composed of plywood, particle board or fiberglass. These layers are also stacked in a criss-cross pattern and glued together in opposite directions. When the floor is exposed to high humidity each later counteracts the natural tendency to swell or shrink.

Compatible with Radiant Heating:

Most engineered products are durable enough to withstand temperature change that comes with radiant heating. This is great for customers looking for a hard surface floor and are also don’t like the idea of stepping onto a cold surface.

Trend Proof:

Wood flooring is an excellent investment, whether you are planning on staying in your home or selling. This type of flooring may be pricey at first, however, it will last for decades. Hardwood will always been in style, therefore, making engineered floors a wise investment. At this time, the resale market makes no distinction between engineered and solid hardwood. If you have engineered flooring throughout your home, you may be able to ask a higher price than those who have solid hardwood in a few spaces.

DIY Friendly:

Engineered hardwood can be installed without the help of a professional installer. Unlike solid hardwood this type of floor can be floated or glued. Some manufacturers even produce engineered flooring with click and lock mechanisms. For the do-it-yourselfer there is more wiggle room for minor mistakes, such as not having exact expansion gaps for moisture.

Kingwood 650 Estate

Kingwood by Shaw

Engineered Hardwood


Protecting your Hardwood floor’s natural beauty by following a few simple maintenance steps will help protect your investment and keep your Hardwood flooring looking like new.

For cleaning Hardwood Floors:

  •  For spills and spots, use a damp cloth to blot them as soon as they happen. On tougher spots, use acetone/nail polish remover on a clean white cloth, then wipe with a damp cloth. This works for spots such as paint, oil, lipstick, ink, markers, cigarette marks or tar. Never allow any liquids to stand on your floor.
  • For spots such as candle wax or chewing gum, harden the spot with ice and then, using a plastic scraper such as a credit card, gently scrape off the substance. Be careful not to scratch the flooring surface. Then, wipe clean with a damp cloth.
  • Dust, sweep or vacuum the floor regularly with the hard floor attachment (not the beater bar) to prevent any buildup of dirt or gritty substances that can scratch or dull the finish of the floor.
  • Take a damp cloth or mop and occasionally wipe the floor.
  • Occasionally clean the floor with a cleaner specifically made for hardwood flooring.

Things to avoid when cleaning:

  • NO washing or wet-mopping the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, and joint-line separation, and void the warranty.
  • NO oil based, polish, wax, or strong ammoniated or abrasive cleaners.
  • NO buffing machines of any type.
  • NO steel wool or scouring powder.

Read more

Beautiful and long-lasting, hardwood floors make an elegant choice for nearly any room in your home. When choosing hardwood, the color, character, and construction type are the important factors to consider.

Hardwood Flooring

Find Elegance for your home: Hardwood floors bring a simple elegance to your home, making a room seem open and welcoming. Guests will see the simplicity of your home improvement immersing themselves into the ebb and flow of the hardwood’s natural grain.

Versatility: Wood is part of nature’s wonders, it generally flows with almost all decor options.  The options for stain colors and finishes are so numerous and varied that almost every color scheme should find an accenting hardwood finish.

Easy Maintenance: You may ask how often hardwood needs to be cleaned and what you hear would be a housekeepers favorite dream. Imagine only having to sweep, dry mop, or vacuum for general maintenance of hardwood floors. Unlike other flooring, hardwood only needs a deep clean about once a year. During the interim basic cleaning to remove dust, dirt, and spills is all it takes to keep the allergens and other environmental issues cut down to a minimum.

Durability and Strength: Hardwood floors can take a beating. Drop something and dent it, slide something and scrape it, and all you need to do repair that area. Hardwood floors are meant to last and with proper maintenance, they could essentially be your forever floor.

Read more