Our History

We, Tim and Kathy Hyland, owned another successful flooring store, Floor Covering Brokers in the area for 20 years. We sold it in 2004 and after being semi retired for seven years decided to return to what we know and love, flooring, in 2011!! The rest is history.

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We also offer in house measurements

Special Offerings

We are Shaw Design Studio and Mohawk Floorscapes dealer. This benefits you the customer because we offer styles no one else has and we get better pricing by which we pass the savings onto you! Our Shaw products include Anso, Caress, Clearly Chic, ClearTouch, R2X Stain Remover, LifeHappens, Tuftex, and Floorte.

Google Rating

4.9

Based on 279 reviews

Bay View Flooring

4.9

Josh Stewart

04:32 27 Jan 22

I can’t say enough good. My wife made me pay someone to do the living room floor. Cheaper to do it yourself but they proved why you shouldn’t. Great job!

Sean Hunter

14:47 22 Jan 22

Paul Andrus

16:30 14 Jan 22

Cindy was fantastic and easy to work with. Installers were professional and quick. Very happy with Bay View and the final result of our new flooring. David Lawe and the install crew for the carpet were great and very professional with installation and maintenance tips.Paul A.

Rainbow Seamless

13:28 05 Jan 22

Kevin & James did such an amazing job! Very pleasant to work with. Would recommend them to everyone! We absolutely love the new look! What a great team! Thank you!

A. Bennett

02:25 31 Dec 21

Impressed does not begin to explain my experience today. Kevin and James were incredibly respectful and professional the entire time they were in my home, from keeping the snow outside to vacuuming once they were done. The beautiful finished product is inarguably indicative of their craftsmanship and dedication to the installation. Thank you to Kevin, James, and the entire Bay View Team for ensuring that the flooring in my home looks phenomenal. I recommend them whole-heartedly. And I'll absolutely request Kevin and James for install if they're willing to come back!

Jackie Farr

16:40 29 Dec 21

Paul and Luke did a great job installing our new carpet on the stairs. Not only does it look good, but they cleaned everything up afterwards... A+++++ for the Bayview Flooring Team of Paul and Luke!!! Also they were very friendly with our dogs :) which we appreciate.

Bill Paschke

22:25 20 Dec 21

Lucas did an amazing job on our carpet installation!Everyone loves our new look.

Sven Anderson

16:06 10 Dec 21

Our Bay View Flooring experience was great! It started with an outstanding salesperson, Jodie, who was super friendly, helpful, and knowledgeable. She assisted us during several time consuming visits as we considered many hard floor options.. She was always supportive, patient, and quick to respond to our calls seeking information. Our installers, Kevin and James, were also great. Kevin was especially a careful meticulous professional who has high standards, like we do. The floor is perfect and stunning! We highly recommend Bay View Flooring Center for their good prices and excellent service.

David Brown

15:40 09 Dec 21

We are extremely happy with our shower installation. Josh and Al did a fantastic job and conducted the installation with precision and professionalism. We won't hesitate in recommending them to others and will certainly call on Josh and Al for future projects.

Barbara Weber

20:44 07 Dec 21

My marmoleum flooring and wool carpeting were installed by team Tom and Ben. It all looks wonderful. Tom and Ben were very professsional and cleaned up their work areas everyday. Thanks to Maggie, the Bayview consultant, the big disruptive, second floor project turned out nicely.

Greg Kessler

16:38 01 Dec 21

The Bayview team of Al and Josh just completed our bathroom, shower tile and kitchen backsplash job and the finished product looks fantastic. Very professional! Would recommend very highly. Our second great experience with Bayview!

Karol Grucz

21:25 28 Nov 21

Bay View Flooring was great to deal with! The initial sales person (Jason) was very knowledgeable and helpful. Their prices were competitive and communication with the scheduling team was easy and very accommodating. Our installers, Kevin and James were top notch; friendly and pleasant to deal with. The installation was done perfectly. We couldn't be any more pleased. HIGHLY RECOMMEND!

Kristen

21:43 26 Nov 21

Bayview provided an outstanding customer experience, from our initial showroom visit to the final installation of our new flooring. Our luxury vinyl flooring looks amazing and we are so happy with it. Thanks to the entire Bayview team (Cindy, Kevin, and James)..

Kelly Knauer

17:43 13 Nov 21

Paul and Luke were assigned to remove 20-year-old wall-to-wall carpeting and install new hardwood floors in our upstairs bedrooms, closets and hallways. They also installed new carpeting on our stairs. They were superb tradespeople: smart, efficient, courteous, diplomatic, pleasant -- and extremely hard-working. They worked overtime without complaint to get our job finished up in the time promised, even though a previous job had eaten up some of the time allotted to us. These are two of the best professionals -- in any field -- we have encountered in recent years. We were beyond satisfied with their outstanding work, and we also appreciate the advice, consent, and follow-up provided by BayView's attentive customer support team.

Cindy Tomczak

16:11 12 Nov 21

We just had carpet laid. We love it. Kevin and James laid the carpet and we could not be happier with the job. Both gentleman were very pleasant and respectful of our house. Would definitely refer all to Bayview. This has been a all around pleasant experience.

Heather Nowak

16:44 10 Nov 21

Kevin and James just finished replacing the carpeting in my whole house. They did a phenomenal job, we are so pleased! They moved our heavy furniture, were very expedient, and even vacuumed their way out. We have dogs who were quite wary of the process and they were kind to them as well. I would highly recommend them for your flooring projects!!!

Charley Eisele

23:49 09 Nov 21

Shout out to Paul and Luke, the carpet install crew who did my whole house. Hardworking, meticulous, efficient, and friendly.

Amanda Johnson

20:48 08 Nov 21

Bay View Flooring has wonderful customer service, from the moment I walked in, to the completion of our project. Their communication is very thorough, friendly and honest. We were also lucky enough to have Tom as our expert installer, who has years of experience and knows the ins and outs of all areas of trade (not to mention, a very kind and fun guy). Thank you!

Dave Van Laan

12:52 02 Nov 21

Paul and Luke did a great job installing our carpet and vinyl flooring. They arrived on time, worked hard, and were pleasant to work with. And the finished product looks great--we are very pleased!

ChuckR

16:53 01 Nov 21

My wife and I couldn’t be more pleased with Maggie and Bay View Flooring. We are new to the area and desperately wanted new flooring throughout our house prior to the arrival of our moving van. By the time we closed on the house, picked out flooring, and had a date from the moving company, the schedule was very tight. Maggie worked some magic and got the product shipped to TC and a crew lined up for the install before our drop-dead date. It was an amazing effort, especially given the challenges of the times we’re in.The crew (David, Lawrence, Isaiah, and Viktor) were equally wonderful. It was soon obvious the pride they each took in their work and that they are true craftsmen. A bonus was that they were fun to be around for the three days they worked in our house.We have quality floors and a quality installation. Great job, Bay View!

Beth Holman

02:16 29 Oct 21

Cindy Mitchell was wonderful! She bent over backwards to make sure all went according to plan.The flooring crew was amazing. Very meticulous and professional. We love the new floors and carpet!

James Anderson

00:38 22 Oct 21

My wife Vicki and I are extremely happy with all of our dealings with Bay View Flooring. Jason Harris was very patient and walked us through all options of luxury vinyl plank flooring and we settled on Coretech Nares Oak. David Prince from Kingdom Flooring was our installer, and his crew of Isiah, Larry, and Victor did an excellent job. I would recommend all of these people for the excellent job they do.

Tyler Mapes

19:32 20 Oct 21

Recently had Paul & Luke install our basement flooring. They did an amazing job! They answered all the questions we had. They were able to get the job done extremely quick. Easy going and personable. We will ask for them again with future jobs.

Janel Brown

13:52 16 Oct 21

I just replaced all of my carpet with new flooring from Bay View Flooring. This was one of several transactions that I have worked with Gary Bebeau on. I highly recommend him! You won't be disappointed.

Karen Prime

01:26 16 Oct 21

Maggie Savage was of great help when I walked in looking for tile and carpet. I had no ideal what I was looking for and she started pulling samples andmaking suggestions and she come up with the prefect tile for my kitchen and bath.She along with the Gentlemen who installed my tile and carpet. Were very nice and professional. I will be coming in again for an area for the living room once my furniture is in. Thank you for your help.

Kris Gates

14:45 14 Oct 21

Great experience with Cindy and Jim. Great choices, service, and reliability. Received my delivery this morning and ready to install!

Joann Stepka

14:57 13 Oct 21

My experience with Cyndie was outstanding. She is very professional and very knowledgeable of everything pertaining to Bay View Flooring. Your company is very fortunate to have her employed with you. I will shop at your firm again and hope to have Cyndie work with me.

Bernice J. Vogelaar

17:35 02 Oct 21

So far so good.Sales rep Robin, is very impressive with her knowledge of product as well as accommodating my limited ability to travel to them.She has been so helpful and plain spoke about what we can expect while planning for a complete new flooring throughout the house.In addition to this she is thorough about so many incidentals and recommendations. That is really helpful.We feel confident that when the job is complete, there will be full satisfaction on our part.Update:The job is done and the floors look wonderful.Hats off to David, Isaiah, Lawrence and Victor who installed the floor with grace, expediency, expertise and great patience and forbearance.Thank you Bay View Flooring

Andrea Ketchum

16:32 30 Sep 21

We could not believe how quickly and perfectly Paul and Lucas installed COREtec floors throughout the open plan main floor of our home. They arrived promptly in the morning and were both a pleasure to have in the house. We'll definitely return for the next flooring project!

Dan Paulson

13:27 30 Sep 21

Bayview Flooring just completed the tile for the remodel of our master bath. What a pleasure to work with Robin, the sales person and Tom, the installer! They are both so professional. Robin was patient and helpful in helping us with the design and tile choice, and Tom is an absolute perfectionist and a pleasure to have in our home.

Tom Robb

12:27 27 Sep 21

Cindy Mitchell is a very personable, bright, helpful, and professional salesperson. She was great to work with!Kevin and James installed my carpet. Boy, were they ever good at what they do! They were on time, pleasant, professional and I was happy to have them in my house.

George Bilowus

19:20 22 Sep 21

We recently completed our new build (Norris Construction) and had Bay View do the flooring throughout the entire house. This project included using hickory hardwood for the complete interior and a beautiful laminate for our 3-season room. In spite of issues during the COVID pandemic, Bay View worked with us and our builder to overcome supply chain challenges / shortage of workers as we struggled to meet our original plans.In spite of the hiccups, Bay View Flooring provided us with a truly superb final result that we are extremely pleased with. The staff, starting with Tim, the sales team, Randy in the warehouse and the installers were all first-rate! Customer service gets extra stars for their outstanding efforts!!We are thrilled to be Bay View customers, and we would be happy to recommend them at any time.George and Kathy

Kimberly Carignan

16:11 17 Sep 21

Very positive experience from start to finish. Everyone was so easy to work with. Cindy was awesome in helping us choose the right floor for us (and to match / go with some existing floor) and the installers Paul & Luke were hard workers and super easy to have around. Very professional. We couldn't be happier!

Joe Hunter

18:00 11 Sep 21

It was a pleasure dealing with the staff at BV Flooring. Cindy, in sales, was super helpful and responsive to questions and emails. She even got us the exact same flooring that we picked at a local competitor for $1500 less. Paul and Luke did our install and they were super friendly and professional. They did a great job and our new floor looks great.

Marion Mortimer

13:48 10 Sep 21

Carpeting for 4 bedrooms at our cottage on Glen Lake was scheduled for this past Tuesday and Wednesday. There was a bad storm all morning on Tuesday, but our installers still came and did the work.David and Dave were polite, efficient, and cleaned up all debris. We have used Bay View in the past and will certainly use them again for future projects. Robin is very helpful to work with in a "long distance situation". They were flexible with our schedule. It all looks beautiful!

Sarah S

21:37 08 Sep 21

I walked into Bayview Flooring after visiting other flooring companies and simply being overwhelmed by options & prices. So glad I met Cindy that day! She asked the right questions, listened and ended up showing me a vinyl plank flooring that was perfect in its color, quality and best of all price. Kevin & James arrived weeks later to do the work and I was completely impressed by their craftsmanship and their service ethic. The job rolled along smoothly with an end result that had my house back in order with a beautiful new floor. From start to finish this was a great experience thanks to the people I worked with at Bayview and their professionalism!

Linda Rollins

23:09 07 Sep 21

Bayview Flooring and Design did an outstanding job for me by squeezing me into their schedule to get two bedrooms carpeted at short notice. I was moving into a new home and the carpet badly needed replacing. When my movers delivery date was delayed, I contacted Bayview Floor and Design and they assisted me totally. Within three days, I picked a beautiful carpet, they measured and sent two installers, Ben and Tom, to lay the carpet. They were very professional and pleasant, did a great job in no time at all, took up the old carpet, laid the new, and cleaned up after themselves. I was very thrilled and thankful for the easy process. I highly recommend Bayview Flooring and Design to anyone that is looking for any type of flooring,

Brenda R

19:06 24 Aug 21

We worked with Robin at Bay View Flooring to select solid wood flooring for our home. We chose Preverco Yellow Birch and couldn't be happier! Robin was very patient as we worked through our decision. The installation went very smoothly and when they came back for some minor repairs, they didn't charge us. We also purchased tile for our bathroom remodeling job, along with the grout and other supplies. Robin was very helpful in selecting colors and was very knowledgeable on the criteria for a proper installation. I highly recommend Robin and Bay View Flooring!

KEN HESCH

11:59 23 Aug 21

I RECENTLY HAD PLANK FLOORING AND CARPET INSTALLED BY PAUL S. AND LUCAS D. THEY DID A VERY PROFESSIONAL INSTALLATION AND I WAS EXTREMELY SATISFIED WITH THEIR WORK. THEY HAD SOME VERY DIFFICULT CUTS TO MAKE FOR THE PLANK FLOORING AND THE RESULTS CAME OUT EXTREMELY WELL. THEY WERE VERY HARD WORKERS AND I ENJOYED HAVING THEM AT MY HOUSE. THEY ARRIVED ON TIME AND WORKED VERY HARD ALL DAY. PAUL S. AND LUCAS D. ARE A GREAT ASSET TO YOUR COMPANY.KEN AND ROSEMARY H.

David Borton

00:50 20 Aug 21

From purchase with Cindy to installation by Kevin and James, the process was smooth and professional. The installation was excellent and we are very pleased with the carpet quality as well as the service.

Steve b

19:35 16 Aug 21

WIfe and I both agreed that we felt very comfortable after our first visit with this store. Jason treated us very well and we were able to find the flooring perfect for us. The installers, Paul, Luke and Faith were excellent as well. They were very knowledgeable and hard working and friendly too. It has been a pleasure all around dealing with Bay View. We will be shopping here in the future for our needs.

diana nickerson

13:37 05 Aug 21

August 4, 2021Bay View Flooring team of 3, Paul S, James K and Lucas D just finished putting our new flooring down in the bedroom, living room and kitchen. Injust three days they removed the old flooring and put down the new. They are a GREAT TEAM and we are very satisfied with the work they did. We would like to Thank them for a job well done.

Scott Bellner

21:11 30 Jul 21

Purchase:Cindy - After starting the process Cindy took over our project with a caring and steady hand. We looked at over a dozen samples, went back and forth with our options and had a very difficult install.Through it all she was kind, communicative, fair and honest.I am about to call her back to start another project and will again when it's time to redo our baths.She's the best, give her a call and you won't be disappointed.Installation:Kevin & James - what can I say. We had 700 square feet of 1980s ceramic, covering thin set and durarock with a million nails in it. They spent day after day ripping that up while keeping the place as clean as possible.They then did a masterful job installing DuChateau engineered hardwood in all our common areas and new carpet throughout the bedrooms and on our stairs. It's a new house - absolutely amazing work. We were also gone for most of the project and I knew we could trust them each day in our house working on their own. Professionals, gentleman, craftsman. Can't thank them enough. Best going. Thanks guys. Overwhelmed by the job, in the best way.

Glenna Marshall

20:33 29 Jul 21

I am so pleased with my new carpet. Ben and Tom worked so hard and were so professional and efficient. They did a great job! And I feel very fortunate to be able to get the job accomplished between family members coming and going. Thank you so much!!!

Heather Luyk

14:53 26 Jul 21

We knew very little about replacing our floors and purchasing/installing the luxury vinyl flooring. We had an outstanding experience with the sales process. Cindy Mitchell patiently guided us through numerous options and materials. The installation was quick and the quality is exceptional. Thank you to the install crew: David Prince, Isaiah, Larry, Viktor.

Richard Gorman

19:39 23 Jul 21

What at awesome experience working with Bayview Flooring! Robin did a great job is working with us to select the right carpet and flooring. Paul and Luke did great work installing the carpet, they where on time and left the house very clean! Will definitely work with & recommend Bayview Flooring.

Cheri Boudreau

02:25 23 Jul 21

Great experience working with Cindy Mitchell to re-floor our summer home up in Michigan. Focused, knowledgable, and very patient- Cindy worked with us remotely to help us choose the right products and color schemes. The installation team was extremely professional, clean, and did an outstanding job. We couldn’t be happier and highly recommend Cindy and Bay View Flooring!😊

David Abbott

03:07 21 Jul 21

Bay View Flooring did a great job on our 50-year-old family cottage. We worked with Cindy who was very knowledgeable. Paul was our main installer with 35 years experience. He was awesome. Luke, Kevin and James were also great. The crew was on time every day - very professional.

Hali August

23:14 20 Jul 21

Jodie our sales associate was friendly, knowledgeable and excellent about talking us through not only sales/promotions but areas where it's smartest to spend a little more or where to cut costs. She was able to provide several quotes quickly. Kevin and James did our install. They paid excellent attention to detail and we could not be happier with the end result! They were also careful not to disturb me as I was working from the home at the time.

Rosemary Egan

17:59 11 Jul 21

We were so delighted with our experience at Bay View Flooring. We worked with Robin as our designer, and she was attentive to every detail. She even came out to our home to see exactly what adaptations needed to be made for a perfect installation. Careful measurements were taken prior to installation. Our installers, Kevin and James were so precise in their work and very careful of our furniture when they had to move it. They consulted with us every step of the way and left our home super clean at the end of each day. When our contractor saw the job he said it was really well done. All told, we had a very positive experience start to finish and we love our new floors!

Martha irish

10:54 02 Jul 21

great folks to work with at Bay View Flooring.Thank you to Jason in helping to pick out tile and floor coverings and to the tile and carpet installers that did a wonderful job.

Konrad Visser

19:52 28 Jun 21

We were very satisfied with Bay View Flooring. Jodi was good to work with. Kevin and James, the installers, were very professional. They did a very good job.

Barbara Cain

22:35 27 Jun 21

Bay View staff was amazing. Robin met me before the store opened so I could get samples asap. Measuring was perfect of our two rooms, only about 2 feet of one plank left over. Kevin and James were timely, made corrections to the 125 yo base floor and completed the job quickly and professionally. Very nice guys to have around! Thank you!

Diana Stephens

21:48 23 Jun 21

Starting with Jason in sales thru the installation by Luke and Paul, we were quite pleased.

Cherie Byron

00:34 23 Jun 21

We love our new carpet. Our experience with Bay View was great. From Nick our salesperson to Bill who placed our order to Ben & Tom our installers. Ben & Tom we’re very efficient with their time. Very through with the installation. Moved all our heavy furniture. Cleaned up afterwards. I will recommend Bay View & your employees to all my friends. It was a great experience. Thanks a bunch. Pat and Cherie

Susan Joiner

16:32 19 Jun 21

We had a great experience purchasing our living room carpeting from Bay View Flooring. Jason Harris, our sales rep, was knowledgeable and very easy to work with. Our installers did a beautiful job and left our home in immaculate order. We highly recommend them!

Bob Weaver

20:26 16 Jun 21

We were fortunate to work with Whitney in selecting our flooring products. She took the time to understand our needs for flooring. She explained the differences between flooring types which allowed us to make an informed decision in selecting the flooring types that best suited our needs.Having both Kevin and James install the flooring made what had been already a good situation even better. They definitely know their jobs well. They made quick work of removing the old flooring and preparing for installation. They made sure that we were happy with everything through the entire process. If you are reading this review and are in need of flooring, these three individuals will exceed your expectations.June 16, 2021After sometime enjoying the flooring we purchased from Bay View 2 years ago, we decided to finish off the remainder of the house. This time Gary assisted us in the selection of our flooring. James and Kevin were available to complete the installation as before. Again the entire process was great. Gary and Randy handled everything instore and with scheduling delivery. No issues there. Our friends, James and Kevin completed the installation efficiently, timely and professionally. Charlie, our Basset Hound enjoyed his morning greetings with the both of them. Charlie's a talker.We are very pleased with our decision to chose Bay View.

Meridith Lauzon

15:18 12 Jun 21

Paul and Luke did an amazing job installing new carpet in our family room and Bill did a great job helping us pick out our new design and getting everything set up on the front end. They were all so kind.Paul and Luke worked so hard and gave us an amazing install even on one of the hottest days. They even gave our puppy Frank lots of love. It seriously looks like a new house! Thank you so much Bayview Team!

Alan Mikesell

14:15 09 Jun 21

A great experience. It began with a remarkable receptionist ,Bonnie Haile who made us feel welcome and took care of us during each visit. We were from out of town and she even took the time to recommend restaurants. Bonnie was a brilliant hire as she really set the tone for everything that came next.Excellent selection, knowledgeable sales staff and superior installation. What more could you ask for? If you're looking for old school service this is the place!

Diane Welker

14:52 08 Jun 21

We love our new floor. Paul and Luke did an excellent job and were a pleasure to have working on our installation. Thanks!

Craig Ryckman

19:34 01 Jun 21

Worked with Jason Harris (sales) and re-carpeted 4 rooms total - great pricing and customer service, installation happened as promised and much quicker than most others in the area could do. Install crew (Jamie) did a great job as well. Would highly recommend and will use them again on the next project.

Mary Talbott

14:33 28 May 21

Had my second great experience with Bayview. We remodeled an old bathroom and contacted Robin Whipple. Robin did a great job helping us with not only design ideas, but with advice for the tear-down and prep phases. Her measurement and quote process was spot on - no surprises.Tom Saunders did the project, and I can’t say enough about the tile shower he created for us. His work was meticulous, including overcoming issues created by less than perfect framing and drywall. But Tom isn’t just an excellent installer, he has an eye for the art of the tile and painstakingly arranged our river rock floor and niche to maximize their beauty. We are very grateful and highly recommend Bayview Flooring .

Sue Larson

01:57 27 May 21

CoreTec flooring was installed with expert skill. Kevin and James worked for two solid days, demonstrating the ability to adapt to the existing floor and provide a beautiful result. They were friendly, respectful of property, and hard-working. In the office, Jean planned with us every step of the way. Cordial and knowledgeable, she took extra measures to send samples and obtain the materials within our time frame. We recommend Bay View Flooring and Design Center in the Traverse City area!

Gretchen Moorlag

22:25 25 May 21

I was so excited to get my new basement carpet today. Bayview was on time in delivering it and Paul and Luke did a tremendous job installing it. Thank you, Cindy, for helping us with this project. I highly recommend Bay View and Design Center.

William Landis

07:07 21 May 21

Cathy Pickett

02:40 18 May 21

Remodeling two bathrooms at the same time was overwhelming. Robin at Bay View Flooring was spectacular at helping us choose flooring, shower tile with the perfect grout. Our tile install was as phenomenal. Tom was on time, a professional, and truly a master of his craft. I would very highly recommend Robin, Tom and Bay View Flooring.

Diana Bosch

20:00 16 May 21

Kevin and James were very courteous and friendly. They are very knowledgeable. We are extremely pleased.

Sheila Petrovich

19:17 09 May 21

Wonderful experience with this company! I am working with several contractors on my kitchen and living room remodel and Bayview Flooring really stands alone! I HIGHLY recommend them for your flooring needs. Big shout out to Gary, Max, David, Larry, and Isaial, thank you so much for the great service and quality!

Donna Sloan

13:33 06 May 21

Kevin and James were so friendly, considerate (kept their masks on the entire time), hardworking and did an awesome job installing our carpet. Thanks guys!

Sandra Ullenbruch

01:01 24 Apr 21

I am sooo pleased with Jason Harris in sales and Paul Schaub for installation!! Jason was so patient and helpful, listening to my wishes and finding the exact product with the luxury vinyl flooring and granite tile! Paul was so great tying the existing floor to the additional new space and wonderful in his work! 5 plus stars! They came through despite all the COVID hiccups and building delays.

Mary Tomaszewski

15:17 21 Apr 21

Our experience with Bay View Flooring was excellent, from our sales person Cindy, to the wonderful installers who put in our carpet, Kevin and James. We are very happy with our carpet, and Kevin and James did an outstanding job. They were great to work with -- very efficient, professional, and friendly. Happy customers! P.S. They were also great with our too friendly dog who clearly thought they were her best friends. ;-)

Maggie Harrod-Burch

12:36 17 Apr 21

Ben and Tom installed our carpet, and they did a wonderful job. Loving our new carpet from Bay View!

Natalie McGhan

21:31 11 Apr 21

Installers Paul and Lucas were extremely courteous, professional and quick! I like that they arrived in a nice company van instead of a sketchy beat up Scooby Doo van. Would like to give a kudos also to my salesman Jason. He was always knowledgable and patient answering my questions. Shop around and you'll see that they have great pricing. I highly recommend this company!

Lisa Fleet

21:22 09 Apr 21

We chose to go with Bayview flooring after shopping the area because a rug that we liked could be at the store in approximately 2 weeks. The sales rep went into his office to find this out. We called the third time today (2 MONTHS) later to find that it had arrived 6 days ago. We were in TC last week and had we gotten a call could have picked it up and saved an hour long trip.PS.. Learned to never give full payment as they requested, they had our $900 for 2 months.I am editing this previous post and give credit to Tim the owner for calling to apologize for this experience. He made no excuses and honestly wanted to make things right. Even came up with a way to possibly fix the delay, kudos to the owner!

Tom Foydel

16:38 08 Apr 21

Terrible experience - that's how my previous review started. Then the service manager got a hold of me, followed up by the owner. All questions answered and I'm a happy camper. Now, I just have to complete the installation...

Carol Blouch

23:59 04 Apr 21

Bay View Flooring has a great selection and friendly staff. Tom Saunders recently finished a tough shower floor tile install and did a fantastic job! He is professional, on time arrivals and finished in a timely manner. His experience shows. Highly recommend him if you need tile installed.

Tim Hultz

18:29 30 Mar 21

We were so lucky to go to Bay View Flooring and Design Center They at Bay View are lucky to have Ben and Tom. . Jodie is the lady to talk to! She can give you chapter and verse about rugs, laminate and timing.If you are looking for a couple of perfectionist to do your floors, have I got a recommendation of the 2 best workers I have ever seen. Ben & Tom worked so hard making our floors in our living room beautiful! It took two days to get the floors evened out so they could put the laminate down. I am so impressed with their work ethic and dedication.They took the time to look at all the details, including Ben going around all the quarter round had all the nail heads covered with white silicone. Tom made so many trips around the room making sure all the wavy spots were covered with a kind of hardener. The laminate is so tight you couldn't get an eyelash between the panels. I am hoping next year we will be able to get our bedrooms done as well and you can be sure we will be calling on Jodie, Ben and Tom. Bless you all for all your hard work!Lilly and Tim

Anthony Chartrand

13:10 30 Mar 21

I worked with Robin on picking out the perfect backsplash, and she was very helpful in guiding my wife and I through different options. Sam came to install and did an excellent job! We are very pleased and will use them again for future projects.

Alison Heins

14:02 27 Mar 21

Love the new carpet and the flooring in the bathroom and hallway. Ben and Tom did a great job on both projects!

Ross Klie

13:09 27 Mar 21

Cindy was excellent in helping us select carpet and getting the job set up. Kevin and James were also excellent on the install.....professional, courteous, well organized. Just really nice people all around and we are very happy with the finished product.

Patrick Nestor

14:21 12 Mar 21

We had a great experience with Bay View Flooring. Team Ben and Tom along with Cindy did a great job with our carpet choice and installation.Jennifer

Kim Burch

00:55 10 Mar 21

We are truly blessed to have been able to work with the team at Bayview Flooring! Jean was extremely helpful, came out to our house to help with design and made sure every detail was covered! The install team, David and Josh were great too! I would recommend using Jean, David and Josh to everyone - and our project turned out beautifully! Thank you!

carol mcintosh-lieffers

23:04 24 Feb 21

Thank you.. thank you.From the moment we visited the store we were pleased. Robin is fantastic to work with. She is friendly and very knowledgeable. She helped us choose our new flooring and set up the times for measuring and install. There were no delays & each date was met as we were told. The person who came & measured gave my husband accurate information of what we could expect & what was expected from us.Larry and Bubba, the flooring installers were fantastic. My husband said they were courteous and professional. They went over and above what we expected. I saw the finished work and couldn’t be happier with the job they did. The rooms look fabulous! Kudos to them for making the shabby rooms look so good!I have had previous flooring work done but Bay View Flooring receives an A+++ from us. I have already told several friends to check you out and this is the place I will go for all my flooring needs.Thank you to all of you!!Job well done!!!Carol McIntosh-LieffersPaul Lieffers

Karen Brant

18:00 16 Feb 21

Our sales rep (Kristina) was very helpful and knowledgable. Our install guys did a great job too! (Kevin and James) I think. I lost the cards. Thanks All.

Chad Schweim

20:41 11 Feb 21

Paul and Luke did a great job replacing my kitchen floor. Very professional, courteous and funny to listen to. New floor looks amazing. Thanks again guys.

Patrick Smith

20:04 10 Feb 21

Bay View, installation crew of Kevin and James was phenomenal. Great job on our floors and our stairs. Great job and easy to work with. I will absolutely ask for them in the future.

Jackie Kaschel

21:06 09 Feb 21

Jody was extremely helpful and knowledgeable in helping us pick out the right flooring for us in our budget. Measurer Mike did a great job sizing up our job. Our installation took two days and our teams Kevin and James & Paul & Luke were prompt and courteous plus really went above and beyond particularly in the details of the work. They were all very accepting of our quirky dogs. Great job Bay View Team!

James Hardesty

01:05 03 Feb 21

David and his crew installed our flooring and did a fantastic job. They showed up early in the morning and were going strong through the day for two days straight. They were very professional, very polite and each had a great sense of humor! I would highly recommend them to anyone!

Ann Chouinard

17:18 20 Jan 21

We did a bathroom remodel with a steam shower and bath. Jean Risk did an exceptional job with the design and helping us pick out tile. Josh Hyland installed the tile and it is absolutely flawless. Super job Bay View Flooring and I can't wait to start the next project!

Eric Denoyer

22:59 29 Dec 20

Great company, great experience from start to finish. Would definitely recommend. The installers, Kevin and James did a fantastic job and where very courteous to my 85 year old mother when answering all her questions.

Cathy

14:31 28 Dec 20

My husband and I wanted our fireplace wall faced with stone and the hearth replaced with slate like material. We had a specific stone in mind but needed help finding the slate stone look for the hearth. Kristina listened to our vision and helped us find the look we wanted. She also ensured the stone slab we wanted was accurate as there were more look alike stone slabs in the same family group that had slightly different coloration and height variations. She showed us many different slate look products for the hearth, never in a hurry, and we selected some samples to take home. Kristina was very thorough and ensured we also considered replacing the metal trim that transitions from wood flooring to ceramic tile and also suggested a matching grout color, options we hadn't yet considered. She described the additional product (ditra) that was needed and provided a quote within a short period of time. Her experience and knowledge of the whole process was valuable. She informed us of the whole process including in-home measuring and photos to ensure accurate products would be ordered and minimizing any waste. Once we gave our consent, she gave us a timeline for the project installation. We were very pleased that they were able to do the work earlier than projected. David Prince did an excellent job installing the stone slab on our slanted cathedral ceiling fireplace wall. He took careful measurements to accurately apply the stone around our existing slightly warped live edge mantle, making it look aesthetically pleasing. It was apparent that he is very experienced as the final project looks stunning! We couldn't be happier. We also appreciated his description of the process timeline and his dependability. We highly recommend Kristina at Bay View Flooring and David Prince, master installer.

Brandon Shaw

17:08 27 Dec 20

From beginning with Robin who helped us select the right carpet for us to Kevin and James who installed it this team did great work. They made us feel comfortable and confident throughout the process. We will be recommending Bay View Flooring to our friends and family. Thank you for a great experience!

Penny Novarro

13:42 23 Dec 20

Were we "satisfied?" ABSOLUTELY!!!! Paul and Luke were incredible Both were obviously well-trained and experienced in their task.. They worked quickly and efficiently. While I still would have preferred carpet, this new flooring is truly BEAUTIFUL. Thanks again to all of you who made this possible. Merry Christmas, too.

Robert B.

00:03 12 Dec 20

We're relatively new to town and have been doing some remodeling. We needed some tile and went to the box stores and saw a tiny selection, and "okay' prices (but probably lower quality). Then we went to a few places our contractor sent us to and received some pretty bad service, definitely not greeted with a smile. Fast forward to finding Bayview Flooring on Google - WOW 189 positive reviews.From the moment I walked through the door, I could see why they are reviewed so well. You are greeted by a professional customer service person. The showroom is large and nicely laid out with carpet, hardwood and tile areas. a MUCH larger selection than any of the box stores and other flooring places we had checked out.We worked with Nate on some tile for our bathroom. On one detail, a fancy shoer drain, when I cringed a little at the price, Nate said, "Google this and you can find a cheaper one. It won't be as high quality as ours, but it's just a drain." It always amazes when a salesperson actually shows empathy and doesn't make you feel cheap or stupid.As far as the tile, he showed us good, better and best. We bought the "better" grade and it was right in line with Lowes / Home Depot pricing. Excellent value.What a great experience at Bayview. It's great to have a store that you know you can go to next time and eliminate all of the shopping all over town and take the risk out of buying online and getting a product that's broken, not what you want, or hard to return.Thanks Bayview Flooring team!

Don Kelly

18:00 01 Dec 20

We stopped in hoping to find the right carpet in stock and get it installed soon. It had been over 10 yrs since shopping for carpet so the awesome sales person Patrick gave us the information to get the product we wanted. He is a gem and the store owners should hang on to him. Thanks Patrick!

Mary Bosserd

01:59 01 Dec 20

We need flooring for our entire home. I went online to get more information and was emailed that night! From that point on, the service was excellent. Patrick came to our home. He had taken the time to look up pictures of our home from Zillow to get an idea of the style. He brought samples, spent time explaining products, taking measurements, etc. The work started on time and ended on time. The installers, James and Kevin, were professional and excellent. We were out of town and returned so we could be there on the day they said they were finishing. I wanted to be able to talk about any problems while they were still there. We found everthing perfect. Highly recommend!

Ron LaFaye

17:28 21 Nov 20

Excellent selection and knowledgeable staff.

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Bay View Flooring is a retail flooring source that really is above the rest. Our sales staff are very knowledgeable with tons of experience. Our in-house employee installation teams have our clean new trucks. We are family-owned and operated and been in the business in the area for 30 plus years. We pride ourselves in customer service. Bay View Flooring has been awarded top 10 businesses by the TC Chamber of Commerce 2015 and Top 50 Companies to watch in 2016 by a conglomerate of companies.

Why Shop With Us?

People shop us because we have a great reputation for great service, a knowledgeable staff, huge inventory, and qualified installation. We are always on the cutting edge with new products and we have clean cut employee installation crews unlike others.

30 Years Experience
We are family-owned and operated and been in the business in the area for 30 plus years
Guarantee
We stand behind our products and services to ensure our customers satisfaction.
Great Support
Bay View Flooring has been awarded top 10 businesses by the TC Chamber of Commerce.
We got the tools
With years of experience in the flooring industry, we have the knowledge and tools to fit your flooring needs.
Certified Experience
Our sales staff are very knowledgeable with tons of experience and our flooring installation technicians are certified. We pride ourselves in customer service.
Competitive Pricing
We offer the most competitive pricing in and around Traverse City, MI