Bay View Flooring has been providing excellent customer service for the past 30 years, and we will continue to help families and businesses in making important decisions about flooring for years to come. Below are some of our customer, who shared about their experiences while doing business with us.
Based on 369 reviews
Emily D.
14:22 22 Mar 23
We love our carpet! Cindy made our experience exceptional, as well as the rest of the friendly staff. Prices are competitive, and the install wasn’t too far out. The installers were professional and did quality work. I highly recommend.
Pamela G.
16:14 07 Mar 23
What a pleasure it was working with Cindy. She is knowledgeable, helpful, enthusiastic, and patient. We will definitely return for future projects and will highly recommend to friends, neighbors, and family.
John P.
14:56 02 Mar 23
Great product and service. Starting with Cindy Mitchell's great knowledge of products and coming to the house to measure. Finishing with respectful, talented, efficient (and friendly) installers Lucas and Paul. I'm glad we chose Bay View Flooring.
Asher C.
00:36 23 Feb 23
We just had hardwood floors installed to replace original carpeting.When I first started checking our flooring companies, Jodie was the only one to answer the online question I submitted on their site. So right out of the gate I knew the BVF was very customer focused and attentive to details. ... Jodie was great at helping us pick the right style and explaining the differences in flooring choices.The installation went great - John and Johnny did a fantastic job and were very nice and professional.The final price for everything wasn't cheap, but we are extremely happy with the choices we made.read more
Roy H.
00:01 22 Feb 23
We, at Old School Builders, have had the pleasure to have Tom do many of our tile installations for our clients. Not only does he do great work with a great attitude, he also is very careful and mindful to not damage other trades work while completing his.
Shellee W.
14:14 13 Feb 23
I had Vinyl plank flooring installed by Bayview flooring, and I love it! Maggie and her team did such an awesome job. Maggie was able to show me exactly what I wanted and what I budgeted for. She was so patient with all my questions. Brent the “Measure guy” came out TWICE just so we could tweak the... floor prep to fit my budget. John Yahr and Johnie the installers were professional and so efficient. They went “over and above” so I could have my flooring in by Christmas…I will for sure use Bayview Flooring for my next project.read more
Brittany K.
20:57 10 Feb 23
Very happy with the service and work done by bay view flooring. Paul and Lucas worked hard and made sure we were happy with the work. They always cleaned up after themselves each day and very polite to my dog and kids (seeing how they can get in the way at times :) work was done efficiently and... went above and beyond putting the closet doors back on which we greatly appreciated! Shop at Bayview Flooring! You won’t be disappointedread more
jim S.
19:15 06 Feb 23
Great team effort for a snow bird client. Robin and Tom provided seamless service and top notch expertise from first client meeting to final installation.
Joe B.
21:06 01 Feb 23
Devin and Darian installed carpet in 5 rooms and were the bookmark of professionalism. They were there when they promised and cleaned up both days after installing a premium product.
Scott J.
20:21 01 Feb 23
Our new floor was just installed by Paul and Lucas. They did a great job! They were fast, friendly, professional and left the place clean! Thanks guys!
Karen J.
01:24 01 Feb 23
We are very very happy with the excellent job Paul and Lucas did with the installation of our new Cortec flooring. They were friendly, worked quickly and neatly. We highly recommend Bay View Flooring and their wonderful staff!
Andrew
21:43 27 Jan 23
Tom Saunders at Bayview provided excellent and professional installation with tile and totally transformed several spaces within the house. Jean Risk also provided excellent advice on appropriate material choices to same effect. Glad I went with this company.
Pamela G.
02:14 27 Jan 23
Robin comfortably communicated my vision. She detailed every step of the project seamlessly. Kevin and James installed the floors in my older condo. They were able to problem solve and the floors are beautiful. Thanks guys. I look forward to working with you in the future.
Patlori L.
22:30 25 Jan 23
When life gives you lemons . . . make lemonade! A storm causedwater damage to our home and forced us to seek new replacement flooring. We searched for a product that was beautiful as well as durable . . . and after shopping the Traverse City area, we stumbled into Bay View Flooring and Design... Center. Maggie helped us to select two products that met our needs perfectly! John and Johnny were professional and talented craftsmen. They kept us in-the-loop as to timing and workeddiligently. Four days of removal, disposal, and replacement wentlike clock-work. The results are jaw-dropping . . . so beautiful! I highly recommend Bay View Flooring from start to finish.read more
Terri D.
17:10 23 Jan 23
we recently had our tile floor removed from kitchen, hallway, guest bath & laundry room and replaced w/Karndean luxury vinyl tile. Kevin & James did an outstanding job of placing the random tile pieces so it mimics the look of real tile. We are very pleased with the look
Craig W.
13:56 21 Jan 23
Picture May not be great, but Tom’s work is. Look at how artfully he wraps the corner tiles. Terrific job! Cannot recommend him any more highly.Also, Jody (sales/design) was extremely helpful and helped us through the supply chain goat rodeo that 2022 was for all of us. Well done Jody. Again... high marks for this wonderful professional.read more
Kim S.
21:47 16 Jan 23
Thank you Bay View flooring. I'm so impressed with Brent, he is very knowledgeable and knows the product. Thank you Brent. Now for Paul and Luke super nice and polite guys. They are very knowledgeable of their job, neat and tidy. Again thank you Paul and Luke. I definitely will be back for future... flooring purchases. ❤️read more
Nick B.
15:40 15 Jan 23
Had an awesome experience working with Cindy. She really knows her stuff when it comes to product knowledge. She was very organized and amazing with communication!
John K.
13:53 13 Jan 23
From our first contact with Maggie, to choosing a carpet (in our case a remnant for a single room), to setting up an installation date (and having to change it with Joe),, and the installers, everyone was pleasant and helpful. Our job was a great experience. "Thank you" to the BayView "gang".
Paul E.
16:45 06 Jan 23
We were in the market for vinyl floor planking. We stopped into Bay View and met with Cindy Mitchell. She helped us pick out a brand and wood style. Cindy was very helpful and pleasant.The estimator was over in less then a week and got us measured.A week later we got a call that our flooring... was in and we scheduled an install. We were told it was a two day job. Luckily we got Kevin and James. They were extremely quick, neat and very social.Our experience with Bay View was top notch. Their selection and employees are outstanding.read more
Breeana P
19:45 03 Jan 23
I worked with Paul, Luke, and Cindy at Bayview Flooring, they are all phenomenal! The whole process of ordering my floors to the installation was completely flawless. This team knows what they are doing and the prices are excellent! The install was super quick and the guys were very fast and... friendly. The floors look beautiful. I will be ordering again for our other levels as well. So happy to work with Bay View!read more
michael C.
18:48 03 Jan 23
Bayview floors crew and staff were outstanding to work with from the beginning of our project to the end. 1st class professionals. Jodi was great on communicating with us and setting expectations and Kevin and James were seasoned pros that did master level craftmanship on our floor. I look forward... to working with all the folks at Bayview Floors on our next project.read more
Teddy Bear Daycare and Preschool Nature P.
17:43 31 Dec 22
Our whole experience was wonderful. Our sales person, Jason, was very helpful by steering us in the right direction. Communication was timely and helpful.The installation process was on point as well. I received a text message to inform me of time of arrival.I was very pleased with the... professionalism and knowledge the team of installers had. They kept me informed about the process and time involved. I will most definitely request the same team next time.BEN, TOM and MATT transformed our classroom into a beautiful space.I am extreamly pleased with the whole process.Bethread more
Diane K.
19:59 29 Dec 22
Cindy was great. She helped me every step of the way. I highly recommend going to see her for any of your flooring needs
john G.
14:48 29 Dec 22
We worked with Cindy Mitchell to find a floor material that matched 20 year old wood flooring as part of a project to replace ancient carpet. Cindy did a great job helping us select the right floor and coordinating the installation around a tight timeline. The installation was fast and... efficient.Paul and Luke preformed the installation and the job was perfect. They finished early and the floor looks great.read more
Dan A.
21:12 21 Dec 22
Install looks great. Solid communication from the install crew to let us know when they would be coming and going. Excellent all around.
Carol B.
15:46 15 Dec 22
Kevin and James installed our lower-level carpet today. They met all those mental boxes - prompt, polite, worked quickly - and oh yeah, they moved the furniture for us!! The job was great...all those seams are invisible. Yay!
Kim K.
21:39 14 Dec 22
We worked with Maggie on our new construction home. She helped with tile for our bathrooms and kitchen. She is an excellent salesperson and has great ideas to meet your desired design. The product was great! Every employee I had contact with at the store was very personable and helpful. Thank... you so much for helping us with our forever home!read more
James D
16:17 06 Dec 22
2 bedrooms carpet and a kitchen with mi basement trap door and looks and functions well. Trap door kit helped a lot. Much easier to get in. Floor looks good. I had Jason pick the floor and colors. Better than I could have done. The installers Donovan and Darrin Wix did a fine job. Pleasure to have... them in my home. Very positive energy. They had some other good ideas as well. It's nice to be able to leave a good review, Thanks for getting it done.read more
Gayle G.
19:50 05 Dec 22
We are very pleased with the quality of our luxury vinyl flooring and also with our sales person-Jodie Schwandt. She was very helpful in getting us the look we wanted & explaining the installation process. The installers, David and Natalie, were great also. They were friendly, knowledgeable and... professional. They did a very neat and complete job.read more
Justin B.
22:08 18 Nov 22
Friendly, professional, on time, and did a great job. Also, Cindy is outstanding! The only issue I saw was the cleanup wasn't satisfactory as the wood flooring team left saw dust and foot prints in it all over the floor from the entry into the home throughout their work paths that we had to clean... up. We also found several fingerprint spots of wood flooring glue on our brand new custom Amish built heritage furniture but luckily we saw it quickly enough that it just rubbed right off with a paper towel so no permanent damage. Otherwise, the job itself looks great. And the our gym room flooring team did a great job as well. I don't think we could have found a better company and we will surely hire them again when we have the time to remove all the old carpeting throughout the 5,000sqft house and replace it with wood flooring.read more
S E.
17:08 18 Nov 22
Great selection, no pressure and competitive pricing.Just had Vinyl Plank installed by Paul and Luke and they did a great job with some pretty hard cuts! Thanks!!
Dotti T.
16:05 15 Nov 22
With some help from Robin, we chose a flooring that we felt would work nicely in our homePaul was the installer. He worked hard one day all alone with no breaks and had some additional help his second day again worked hard all day no breaks beautiful job. Thank you. Bay flooring, and robin and... Paul . I highly recommend this company.read more
Sue G.
22:46 07 Nov 22
Great sales staff ( Maggie) . She was excellent to work with and made everything very easy for us over the phone since we live out of town. Installers (Tom&Matt) were very professional and paid great attention to detail since we had a pattern carpeting . Also made sure they explained everything... they were doing.read more
Chris B.
18:53 04 Nov 22
Great experience and products. Jodie did a great job helping us pick out great carpet and vinyl flooring for our cottage. Luke and Paul took great care and pride in their work to really complete the experience. They truly delivered a quality removal and installation for our whole cottage. I... would highly recommend Bay View! Flooring & Design Center! Thanks Again Paul, Luke and Jodie.read more
Jami C.
17:37 04 Nov 22
Team Kevin & James were the best! Super professional, great communication and knowledge, and go above and beyond for the customer. We are very happy with the whole experience. Would highly recommend this team!
Heidi A
23:42 02 Nov 22
Great service from experienced sales person
Oxy H.
18:09 31 Oct 22
My flooring became buckled after a leak in my bathroom. Kevin and James to the rescue! The same great duo who installed my flooring 4 years. They arrived on time, worked quickly, did an amazing job. It was a bit tricky as I only had a partial box left of a discontinued flooring. But they made it... work. Friendly , nice guys. They remembered details about my life that I’d shared with them from 4 years ago! On the way out, they even helped me lift a very heavy bag of rocks into a wheelbarrow. Above and beyond..read more
Steve M.
13:20 31 Oct 22
Robin was great to work with from the start to the end. Our installation team of David and Natalie were wonderful to work with as well. They were very helpful and their workmanship was stellar! They both came up with great ideas and treated the project like it was their own home!
Renee B.
16:00 26 Oct 22
Thank you Kevin and James for the beautiful job you both did installing our wood floor. You both were very professional and worked hard the entire time. You both answered our questions and kept us updated on your progress. You cleaned everything up afterward and left the garage, where you cut the... wood, clean.Thank you, we love the look of our floors.Dean and Reneeread more
Bay View Flooring
Hours:
Mon-Fri: 9:00 am – 5:00 pm
Sat: 10:00 am – 4:00 pm
Sun: closed
Phone:231-947-6900
Email:
Map Us: 67 U.S. 31 S.
Traverse City, MI 49685
GPS: 44.6854056,-85.654826
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