Bay View Flooring has been providing excellent customer service for the past 30 years, and we will continue to help families and businesses in making important decisions about flooring for years to come. Below are some of our customer, who shared about their experiences while doing business with us.

Bay View Flooring
4.9
Based on 449 reviews
Roger H.
Roger H.
1708205851
Jody with Bay View flooring company was so helpful helping us compile all the tile and material we needed for our bathroom project.Tom Saunders install the tile and is definitely a professional in his field, the mosaic patterned floor tile and subway shower tile turned out beautiful!!! He went way... out of his way to make sure to explain how important it was for him to install the “Schluter System”. After the job was done everything was completely cleaned up. Words cannot describe how thankful we are for the help Jody provided and for the outstanding tile job Tom had done for us.Thank You,Roger and Gailread more
Debbie D.
Debbie D.
1708021817
Donavon and Darian, did an awesome job on our flooring! We are very please with their work.
Tom R.
Tom R.
1707864522
Paul and Luke were great. Laid carpet in the great room and mbr. Pleasant, efficient and great communicators.
Charlie K.
Charlie K.
1707580826
Donavan and Darian did an excellent job. Great attention to detail, and finished the job very quickly. Very happy with the results.
Robert B.
Robert B.
1707389874
Both Kevin and James replaced our kitchen, hallway and bathroom floor with luxury vinyl flooring. The layout of these rooms made for a very challenging project. Despite this, their quality of work was exceptional. Their demeanors were very professional. These two guys make a great installation team.
Megan M.
Megan M.
1707344317
The team from start to finish provided me with the most professional, helpful and detailed experience. Cindy was my sales person she helped me choose the right product for my growing family in our new home, and worked within my budget. Kyle installed part of my job (LVP- coretec) and did an amazing... job, he paid attention to the details and made sure the job was done correctly from the beginning. Bill and Adam installed the second half (carpet- Shaw Tonal comfort) did an incredible job, great attention to detail and excellent communication skills. I am 100% satisfied with the job this team did, I would recommend them to anyone looking for new flooring.read more
Chad W.
Chad W.
1705778529
We love our new Coretec flooring! Kevin & James went above and beyond in order to make sure we were happy with our install. They were prompt, professional, and communicated with us throughout the process. Highly recommend Bay View for your flooring sales and install!
Ralph B.
Ralph B.
1705366290
We have been so incredibly pleased with Bayview… from selecting carpet/flooring with Robin, quality installation and manufacturer warranty investigation and (minor) replacement (Corey, John and Johnny), every member of this team is highly professional and focused on customer satisfaction… what... matters most to us is full service, quality communication and excellent follow through… Bayview does all this and more… thank you!read more
Rob F.
Rob F.
1704134360
Working with them to select new floor tile for our master bathroom. Good experience so far. Kyle completed the installation as scheduled over three days. Very professional and complete. The porcelain tiles and grout match perfectly. The transition from the Marnolium flooring of the master bedroom... to the porcelain tiles of the master bathroom is flawless. Very happy with the product and installation service. Kyle has eight years of experience and his focus on quality work and customer expectations stood out.read more
Michelle D.
Michelle D.
1703952799
Robin Whipple was awesome to work with -- she zeroed in immediately on just what I was looking for and provided me with pricing and installation dates very quickly. And the installers -- Paul and Luke - were rockstars!! They did a beautiful job and really took care to not damage any walls, trim... or furniture. Everyone I worked with at Bay View Flooring was extremely professional and a joy to work with. I would highly recommend using them.read more
Cathy F.
Cathy F.
1703858863
Paul and Luke were very professional and did a wonderful job!
Sarah
Sarah
1703787747
Kevin and James did an excellent job installing our flooring. They were professional, efficient and respectful of our home. Wonderful job guys! Thank you Bayview. Have a wonderful and successful 2024. Happy New Year!
Kelly K.
Kelly K.
1703628789
My installers were Donavon and Darian. I was SO happy to have them in my home! They were professional, happy, and super efficient! The carpet looks great and I’m going to request this duo next time I buy carpet!!
Michael H.
Michael H.
1703276300
Our installer, Lucas Dillon, was excellent. Professional, efficient and skilled. Our flooring looks great
Molly F.
Molly F.
1703269470
Donavon and Darian came out to our house to patch 3 carpet spots in our closets. They called when they were on their way, a heads up is always nice!! They were a little early, that's nice too!! They explained what they were doing and why specifically in that manner and they fixed the spots. ... They cleaned up after themselves and took their shoes off or wore booties. They did a great job!! We have had wonderful service from baywiew flooring and would use them again. Thank you!!read more
Michael M.
Michael M.
1703195977
Time and Travis were the delivery guys, and they were absolutely fantastic! Very friendly and super helpful!! Excellent work guys!
Olya J.
Olya J.
1702842272
The installers Donavon and Darian did a very good installing and were polite and professional. Donavon has many years of experience and the job was done well.
Laurie T.
Laurie T.
1702661787
Donavon and Darian did an amazing job laying my carpet. Thanks so much!!
major S.
major S.
1702595441
Good eye ,clean up nice went the ex-mile.For Donavon and Darian wix
Kristina H.
Kristina H.
1702416914
Paul and Luke just put in my basement carpet. They worked fast and did a wonderful job!
Pam P.
Pam P.
1701463105
I ordered my flooring through Jason at bay view flooring in traverse city. He was very helpful in helping me decide on what to get. The installers were absolutely wonderful. Donavon and Darian answered any questions I had. They were very respectful and cleaned up the mess. If I have more flooring... put in, I will request them again.read more
Taylor H.
Taylor H.
1700592967
I cannot say enough amazing things about Jason and Luke! They were bother super polite and very easy to work with and communicate with! We had to continuously move my flooring installation back and they were great about it and always got back to me in a timely fashion. Luke did amazing work on the... installation as well! 10/10 would recommendread more
Nancy G.
Nancy G.
1700061946
Kevin and James were off the charts fantastic! They were polite, professional, friendly and respectful of our home. Our floors are absolutely gorgeous and the attention to detail was most impressive. Kevin suggested that we not use the transition pieces that were ordered....we are so glad he did... and decided not use them! We have a perfectly smooth transition between tile and hardwood into each of rooms. We highly recommend Bayview Flooring and Kevin & James! Thank you!read more
p Jan T.
p Jan T.
1699449322
Donavon and Darian did a great job fixing our flooring, good attention to detail, restoring our faith in Bayview.
John T.
John T.
1698973558
We had a wonderful experience with Bayview Flooring with our new home build.From the start, our salespeople-Jodie for our LVP and Karen for our tile were great. We came in with a pretty firm idea for COREtec LVP, and Jodie was very patient and showed us several additional samples to help us refine... our choice.We were not so certain with our tile and Karen was invaluable with her suggestions, which we followed. We had some of our own tile for accent and she designed a wonderful look integrating our tile with the new tile.Our wants and preferences were listened to and we got exemplary help and guidance.Donavon and Darian installed our LVP and they are the MVPs of flooring! The job they did is beautiful and they consulted us on details to make sure it is exactly what we want-and it is. Extremely professional and knowledgeable. They left the site clean and tidy, and well protected for the next steps in our project.It can be overwhelming deciding on flooring that you will live with for a long time. With Bayview it has been easy and rewarding. We are so happy that our builder, Scott Norris, brought us to Bayview.read more
Maggie D.
Maggie D.
1698895125
Had a wonderful experience with BayView Flooring. I love my new carpet! Install went smoothly and took just a handful of hours. Huge to thank you to Paul and Luke for the beautiful install and Jean in the showroom for helping me choose the best option for my budget and lifestyle.
Mike & Ruth R.
Mike & Ruth R.
1698862226
Shane just completed the installation of beautiful tile to our kitchen back splash. He did an amazing job---with careful attention to even the smallest detail. We are thrilled to have his work in our house and now our kitchen really shines! The tile was difficult to install and Shane worked the... job to perfection. He was professional and caring and paid close attention to all of our requests. In addition to having great skill, he was a complete professional. He was prompt, clean, reliable and friendly. He took great care of our home while he worked in it. He was friendly and we are glad we had a chance to meet him. We recommend him and his work to anyone needing a superb tile installer.read more
Lynn M.
Lynn M.
1698682655
The whole Bayview team is great. We have used them for 2 projects this year. Starting with Cindy Mitchell helping us with deciding which our flooring and carpet purchases. Shane was our floor installer and did an excellent job. Donavon and Darian helped prepare the subfloor which makes our flooring... smooth. Ben and Matthew installed the and did an excellent job too. We are very pleased with the Bayview team and would recommend them completely.read more
Patricia H.
Patricia H.
1698181333
Our new flooring was installed by Kyle and Shane, they did a wonderful job. They were polite, thorough, cleaned up very well and were very professional. Toby sold us the flooring, he was very professional and helpful. Great team!
Michael S.
Michael S.
1697330481
Donavan installed our flooring at our Bear Lake house. Both my wife and I were very very satisfied by his work.Fantastic job…..
Gerald M.
Gerald M.
1697215110
Shane, Donavan and Darian did an excellent job preparing the subfloor and installing the new floor. They were professional, courteous and friendly. We love the floor.
bob U.
bob U.
1697212256
Donavon and Darian did a wonderful job of installing our LVT throughout the house! They are very detailed in their work and explained every step of the way clearly. I highly recommend them!
Alina K.
Alina K.
1696879654
We recently had all new floors installed, both tile and hardwood. From the salesperson, Robin, to the very competent installer, Tom, we had a great experience. Highly recommend Bay View Flooring. Later we had all new shades installed, with Robin's assistance. I couldn't be more pleased, and... the installation also went very smoothly. Great job by all!Now 5 years later, we replaced the carpeting in the hallway with the same hardwood as before, and are extremely pleased with the installation and the installers. Great job by all!!read more
Mary Ann M.
Mary Ann M.
1696431725
Donavon and Darian installed cortec flooring throughout the 1st level and lower level bath last week. It was a difficult installation since we have many, many, angles in the condo but installation went very smoothly. They are wonderful guys to work with - so polite and accommodating with very... upbeat personalities. They worked tirelessly together very attentive to every detail. They also installed carpet in the downstairs bedrooms and on the steps. Everything looks beautiful! We are very happy with the flooring and carpet. Donavon and Darian were a joy to work with and did a very professional job. They payed attention to all the details and kept the work area very clean. I just wish that all the work I have to have done goes as well as this job. Thank you for a job well done Donavon and Darian!Mary Ann and LarryToby was our salesperson and the nicest and most accomodating individual that I have dealt with in a long time. After the flood we had at our condo he took time to help us pick out and price flooring to replace the damaged carpet even knowing that we might not be replacing or ordering through him. He was very helpful and knowledgeable and always got back to us in a very timely manner which we appreciated so much. Thank you Toby, we will come back to you again if the occasion arrises!Mary Ann and Larryread more
Sherry M.
Sherry M.
1696183738
Absolutely great from picking out our carpeting to the install. Jodie was so good about helping us find the right type of carpeting for our stairs that would wear well and look right. When it came to the install they had to arrange that based on our contractor’s schedule and Joe in scheduling was... understanding when we had to alter our original date. Tom and Ben were AMAZING when it came to doing the install. It was not straightforward and yet they worked it out with the contractor to make a little change on the steps and then they could get to work. It was not an easy install, but they did it with a cheery attitude and it looks so professional!!!! Kudos to the whole team!read more
JAMES S.
JAMES S.
1695765758
Donavon and Darian are an A-+ team. They arrived early in the scheduled hour ready to go to work. Furniture was carefully removed from the work area and placed so there was no obstructions. Old carpeting was removed quickly and cleanup was well done. Donavon recommended an alternative method to... work around the bifold door posts which resulted in a very neat appearance. The floor is beautiful, the trim fits well and clean, Furniture was replaced carefully in it's proper place. Donavon discussed floor care and answered our questions. Both were courteous and congenial. Everything was clean and tidy when they left. A job done well!read more
Jennifer M.
Jennifer M.
1695467120
Love my new carpet. Donavon did a great job with carpeting my old staircase. He was very friendly and took pride in his work. He took his time to do the job right. Very happy customer!
Marty D.
Marty D.
1695250063
We wanted to extend and match wood flooring we had installed 16 months prior. We knew it was an iffy request but the sales team, manufacturer’s QC and of course Kevin and James’ installation made our master bedroom indistinguishable from the rest of the main level! Very cool. Two thumbs up!
Lyle C.
Lyle C.
1695040383
Have worked with Gary Bebeau for all our flooring needs for many years and couldn't be more please with his and the installation teams services. Highly recommend!!
Rachel W.
Rachel W.
1694624895
I just keep coming back to Bayview! They have an amazing selection, Gary is so helpful every time I come in, and they get everything done in a timely manner. I’ve been really happy with the floors in my rental and primary residence.
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